Job Description:
The Billing Associate will be responsible for supporting SCMM billings processed by the billing vendor. The ideal candidate will follow up on outstanding Accounts Receivable and research open billing items with ordering clients, insurance companies, and patients.
Responsibilities:
- Identify and resolve billing issues
- Scan and file Test Requisitions Forms
- Answer questions from ordering clients, patients, insurance companies, and staff
- Prepare productivity reports and billing trends
- Ensure billings are processed according to pre-established billing rules
- Perform various collection actions while working with billing vendor
- Maintain patient confidentiality and adhere to HIPAA guidelines / regulations
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Job Description:
Due to the recent growth and success of Sequenom Center for Molecular Medicine’s diagnostic tests, the company is currently expanding and is looking for a Customer Services Representative. Reporting to the Customer Service Manager in San Diego, CA this position will work with physician offices, patients, hospital laboratories and internal customers to ensure that all of the customer needs are addressed and specimen referrals are successfully referred to the laboratory.
Responsibilities:
- Insure the accuracy and completeness of test requisition received meet Sequenom’s high quality standards.
- Contact customers and patients to collect missing test request information.
- Update CRM and Laboratory Information Systems with accurate information.
- Participate in activities designed to improve customer satisfaction and business performance.
- Perform administrative support for medical record management, CRM data maintenance, and internal records to assure HIPAA compliance
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Job Description:
Due to the recent growth and success of Sequenom Center for Molecular Medicine’s diagnostic tests, the company is currently expanding and is looking for a Part Time Customer Service Representative. Reporting to the Customer Service Manager in San Diego, CA this position will work with physician offices, hospital laboratories and internal customers to ensure that all of the client needs are addressed and specimen referrals are successfully referred to the laboratory. This position will be 20 hours per week.
Responsibilities:
- Resolve routine customer requests with products or services via inbound, outbound calls, or the Internet
- Speak with customers in a courteous, friendly, and professional manner using protocol procedures
- Inquire, clarify, and confirm customer requirements and understanding of the solution. Provide additional customer education as needed
- Qualify and establish inbound new customers requesting SCMM products and services
- Participate in activities designed to improve customer satisfaction and business performance.
- Support field operations in maintaining support services for improved patient access to the SCMM portfolio of tests
- Perform administrative support for medical record management, CRM data maintenance, and internal records to assure HIPAA compliance
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Job Description:
Due to the recent successful launch of MaterniT21, we are looking to hire additional Laboratory Associates to work in our San Diego CLIA lab. Under supervision of licensed personnel, the Laboratory Associate will assist with routine and specialty clinical testing and provide general support for the laboratory.
Responsibilities:
- Perform basic molecular processes associated with laboratory tests such as DNA extraction, PCR, and genomic library preparation under the supervision of certified laboratory personnel
- Accession clinical samples and enter data into to the laboratory information system
- Prepare reagents and controls using automated or fixed volume measuring devices
- Maintain inventory of consumable items; unpack, record and store reagents and supplies
- Prepare protocols, logs and other documents for routine or special assignments
- Identify instrument and sample problems and either resolve or elevate them appropriately
- Prepare and organize written data, reports, and other documents for testing equipment, and assist with preventative maintenance
- Assist with multiple routine and specialty assays and phase-in reagents
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Job Description:
Under supervision of licensed personnel, the Specimen Processing Technician will process manual accessioning requests into the Laboratory Information Management System, aliquot, sort, and prepare samples for pick up.
Responsibilities:
- Accurately enter data into the Laboratory Information Management System. Prepare and organize written data, reports, and other documents
- Responsible for the presorting, pickup and delivery of processed specimens to the laboratory, centrifugation and aliquoting
- Prepare samples using automated or fixed volume measuring devices with licensed personnel supervision
- Assist with multiple routine and specialty assays
- Monitor and maintain consumable inventory
- Unpack, record and store reagents and supplies
- Adhere to quality control guidelines to ensure integrity of laboratory specimens and accurate data entry
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Job Description:
Due to the recent successful launch of MaterniT21, we are looking to hire additional licensed CLS candidates to work in our San Diego lab. The Clinical Laboratory Scientist is responsible for the production of medical diagnostic testing in a CLIA lab. The Scientist will ensure that complex molecular diagnostic assays and systems are performed under appropriate compliance and regulatory requirements. The successful candidate will also independently perform clinical lab testing and other scientific examinations and record appropriate test documentations and evaluate test results.
Responsibilities:
- Determine the acceptability of specimens for testing according to established criteria
- Calculate results using testing data with both manual and computerized procedures
- Accurately enter results of testing. Review reports to ensure accurate test result reporting
- Identify and respond to critical values or unusual or unexpected results and maintain proper documentation
- Perform preventative maintenance and calibration of laboratory equipment
- Evaluate instrument performance check results. Perform linearity, accuracy and precision checks as required
- Perform Quality Control and calibrations as required
- Recognize problems and initiate troubleshooting steps to evaluate testing failures and other problems
- Monitor and maintain a consistent supply of reagents and consumables
- Prepare, test and evaluate new reagents or controls
- Provide technical guidance to laboratory assistants and associates and other Clinical Laboratory Scientists. Assist training new employees
- Review and edit technical instructions and standard operating procedures
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Job Description:
The Research Associate will be responsible for organizing, planning, and executing research and development projects within the Diagnostics Development department. This position focuses on applying biochemistry, molecular biology, instrumentation, and data analysis methods for nucleic acid detection assays using PCR, mass spectrometry and next-generation sequencing. The candidate will use professional concepts and exercise sound judgment while working on problems of diverse scope.
Responsibilities:
- Plan and execute experiments under direct supervision, utilizing standard and process specific molecular biological methods
- Examine data and prepare technical reports, summaries, protocols and quantitative analysis and ensure experiments are well documented
- Serve as an assay development specialist and resource within the company
- Maintain lab instruments in compliance with regulatory and safety practice
- Maintain familiarity with current scientific developments
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Job Description:
Due to the recent successful launch of MaterniT21, we are looking to hire additional licensed CLS Lead candidates to work in our San Diego lab. Reporting to the Sr. Manager of Laboratory Operations, the Clinical Laboratory Scientist Lead is responsible for the production of medical diagnostic testing in a CLIA lab. The scientist will ensure that complex molecular diagnostic assays and systems are performed under appropriate compliance and regulatory requirements. The successful candidate will also independently perform clinical lab testing and other scientific examinations and record appropriate test documentations and evaluate test results.
Responsibilities:
- Determine the acceptability of specimens for testing according to established criteria
- Support the supervisor/manager in providing oversight for shift operations and scientific support to ensure accurate, reliable, and timely laboratory testing
- Provide expertise and serve as a technical knowledge resource for other lab employees
- Calculate results using testing data with both manual and computerized procedures
- Accurately enter results of testing. Review reports to ensure accurate test result reporting
- Identify and respond to critical values or unusual or unexpected results and maintain proper documentation
- Perform preventative maintenance and calibration of laboratory equipment
- Evaluate instrument performance check results. Perform linearity, accuracy and precision checks as required
- Perform Quality Control and calibrations as required
- Recognize problems and initiate troubleshooting steps to evaluate testing failures and other problems
- Monitor and maintain a consistent supply of reagents and consumables
- Prepare, test and evaluate new reagents or controls
- Provide technical guidance to laboratory assistants and associates and other Clinical Laboratory Scientists. Assist training new employees
- Review and edit technical instructions and standard operating procedures
- Perform other laboratory duties as assigned
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Job Description:
Reporting to the Senior Manager of Laboratory Information Systems, the Programmer Analyst will work as a member of the Information Technology department to develop and maintain software systems for Sequenom’s Center for Molecular Medicine. The systems include but are not limited to LIS and LIMS.
Responsibilities:
- Participate in all aspects of Laboratory Information Management Systems to include programming, system analysis and troubleshooting
- Act as IT liaison and partner for the Clinical Laboratory, including: administrative, desktop, and general IT maintenance
- Configure StarLIMS and Copia for the Clinical Laboratories
- Perform programming in the StarLIMS integrated development environment
- Perform all aspects of testing of the LIS/LIMS systems
- Contribute to documentation for required documents
- Perform integration of the LIS/LIMS systems with other information systems including healthcare and laboratory instrumentation
- Perform ad hoc programming tasks
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